Helpline Advice Service


img_0043Our Helpline service offers Free, Confidential and Impartial advice, information and support on a number of subjects including Travel & Transport, Oxygen, Equipment, Welfare Benefits, as well as many issues relating to over 40 lung conditions. Our team is made up of:

respiratory nurses, who can provide help and information on a the whole range of adult and children’s lung conditions, their diagnosis and treatment, and how best to live with them
welfare benefits advisers, who can help with money matters, enabling you to make sure you are getting the financial help you are entitled to
parent counsellors, providing emotional and practical support to parents whose children are affected by lung disease

  • Children and parents
  • FAQs from the helpline
  • Welfare Benefits
  • Information about lung conditions in other languages
  • Helpline enquiry form
  • Listen to our website with BrowseAloudYou can contact us on:

tha-member-logo-200pxIf we are busy please leave a message and we will call you back. Calls cost up to 4p per minute from BT land lines with a connection charge of up to 8p. Calls from other networks and mobiles may cost more. Typetalk calls welcomed.

An interpreting service is available to help answer telephone enquiries from someone who’s first language is not English. The caller will be asked which language they speak, and then via the Helpline, they will be connected to an interpreter so that they can continue with their enquiry.

Call-back service (give us your details and we will call you back)

Email: (All emails answered within 4 working days.)

Post: British Lung Foundation (Helpline), 73 – 75 Goswell Road, Londonimg_0043. All letters are responded to within 4 working days.


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